Disability Support

Compassion Crew

We promise to deliver consistent, safe, and participant-led support built on trust, respect, and genuine relationships.

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Individualized Care Plans

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Stringent Safety Protocols

24/7

Availability

Meet the Creator

I’m Finn Shortman, Founder and CEO of Compassion Crew. At 23, I’m a father, a family man, and have been self-employed since leaving high school.

I entered disability support by chance while working as a personal trainer, after a client asked me to support them outside the gym. That experience quickly became a passion. Building genuine relationships, supporting independence, and becoming a trusted part of someone’s life showed me the real impact quality support can have.

It also showed me that this level of care wasn’t the norm. After hearing consistent concerns from participants, I founded Compassion Crew to deliver independent, consistent, reliable, and safe support—driven by true participant choice and control.

Finn Shortman | Owner/CEO

Meet the crew

Our Services

Personalised Crew-Based Disability Support

The Compassion Crew provides a unique, participant-first support model built around a personalised support crew rather than rotating individual workers.

Each participant works with us to design a secure, reliable crew based on their required hours of support — ensuring consistency, familiarity, and independence at all times.

Unlike traditional independent arrangements, our crew-based approach removes common issues such as missed shifts, sick leave gaps, and unfamiliar replacements. Your crew ensures continuity of care without sacrificing choice and control.

Every crew is led by a Senior Support Worker, responsible for:

- Coordinating shift coverage

- Managing crew communication

- Resolving day-to-day issues

- Ensuring support runs smoothly and reliably

This structure allows participants to enjoy the flexibility of independent support with the reliability typically associated with agency care — without the downsides of either.

Crew size recommendations are tailored to individual needs, with general guidelines based on required weekly support hours.

Service Area

Brisbane Region

Testimonials

What our customers Say

⭐⭐⭐⭐⭐

“Compassion Crew has been a breath of fresh air.”
From day one, the support has been consistent, respectful, and genuinely caring. Finn takes the time to understand individual needs and follows through on what he says. It’s reassuring to finally work with a provider who truly values choice, independence, and trust.

⭐⭐⭐⭐⭐

“We finally feel heard and supported.”
After some difficult experiences elsewhere, Compassion Crew has restored our confidence in disability support. The care is reliable, personal, and built on real relationships—not rushed or transactional. The difference is noticeable in both the quality of support and peace of mind.

⭐⭐⭐⭐⭐

“Support that actually puts people first.”
Compassion Crew offers a level of consistency and genuine care we hadn’t experienced before. Communication is clear, support is reliable, and decisions are always guided by what works best for the participant. It feels independent, flexible, and truly participant-focused.